Strategies to avoid damaging culture wars between your front client-services team and your back technician team.
Keeping the Peace
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Communication Articles
Learning to Listen
Are you getting through to your team? Seven ways to communicate so that they listen to what you say.
Eliminate No-Shows
A missed appointment can cost $500 in lost revenue. Use digital confirmations to keep clients on track.
Make Conversations Count
Relationship-centered communication with your clients leads to greater efficiency and accuracy in treatment. Help your team build their business skills.
Get the Word Out
Becoming a trusted source for media can get your practice name out into the community and disseminate reliable, accurate information. Tap into the power of PR.